Terms of Service
Effective Date: 08, April 2025.
Welcome to iDoc, a medical AI recommendation platform developed by SMARTDOCX AI SYSTEMS PRIVATE LIMITED. By accessing or using the iDoc application (the "Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using the app.
1. Eligibility and Intended Users
The iDoc app is strictly intended for use by:
● Licensed and Certified Medical Practitioners (e.g., Doctors)
● Registered Nurses
● Paramedics
● Hospital and clinical healthcare professionals
iDoc is not intended for use by the general public or unlicensed individuals.
By using this service, you confirm that you are a qualified professional authorized to deliver healthcare or clinical support.
2. Nature of the Service
iDoc is an AI-based mobile application that provides symptom analysis and differential diagnosis recommendations. It is designed to support licensed professionals with preliminary insights and knowledge refreshers in clinical decision-making.
● This service does not replace professional medical judgment, diagnosis, or treatment plans
● The results may sometimes be inaccurate, incomplete, faulty, or irrelevant due to the evolving nature of AI technologies.
● iDoc is a support tool, not a substitute for clinical expertise
3. Use of AI and Third-Party Services
The app utilizes various AI models and third-party APIs or data sources to generate recommendations.
● We do not guarantee the accuracy, reliability, or suitability of any information generated.
● Use of third-party services may be subject to their own terms and conditions.
● By using iDoc, you agree that we are not responsible for the output generated by these third-party services.
4. Service Model
iDoc is delivered as a SaaS (Software as a Service) platform with the following features:
● Pay-per-use model with optional subscription plans
● Limited free daily credits for trying the service.
We reserve the right to modify pricing, credit allocations, or access terms at any time with or without prior notice.
5. No Warranties or Medical Guarantees
While iDoc strives to assist healthcare professionals with valuable insights, we provide the app and its services:
● “As Is” and “As Available”
● Without warranties of any kind, either express or implied, including but not limited to accuracy, fitness for a particular purpose, or non-infringement.
iDoc should be used only as a secondary support tool and not as a primary method for diagnosis or treatment decision-making.
6. Limitation of Liability
To the fullest extent permitted by law:
● SMARTDOCX AI SYSTEMS PRIVATE LIMITED shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use iDoc.
● We are not responsible for any clinical decisions, errors, patient outcomes, or medical consequences arising from use of the app.
Use of iDoc is entirely at your own risk and discretion.
7. Data Use and Privacy
By using the Service, you agree to our Privacy Policy, which governs how we collect, use, and store data
● No patient-identifiable data should be entered into the app.
● All inputs and usage data are handled in accordance with industry security standards and applicable laws.
8. Termination and Access Control
We reserve the right to suspend or terminate access to iDoc:
● If there is misuse, violation of these Terms, or unauthorized access
● For maintenance, upgrades, or changes to the business model
Users are responsible for ensuring their credentials and devices are secure.
9. Modifications to the Terms
We may update these Terms from time to time. Continued use of the app after changes implies your agreement to the revised terms. You are encouraged to review the Terms periodically.
10. Contact Information
For questions or support related to these Terms or the app:
📧 Email: [email protected]
🌐 Website: https://tryidoc.com
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of laws principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Madurai, Tamilnadu, India.